Scorch Torch® is your proud and distinguished manufacturer of reliable, high-quality lighter products for the demanding modern world. Your lighter comes standard with a 1-year manufacturer’s warranty from the date of purchase, sold by one of the following authorized online retailers:
Amazon: Fire Sale Merchant and Save$4You
EBay: The Smoke Mart
The Scorch Torch® warranty service covers manufacturer defects that in the opinion of Scorch Torch® are not caused by normal wear and tear, accident or inappropriate use, modification, attempted repair, or by failure to follow standard care of the lighter.
For warranty service, your defective, EMPTY lighter must be mailed back to us for inspection and approval. Once your defective Scorch Torch® has been received and approved, then your complimentary replacement lighter will be issued. Refer to our contact information to start your claim.
What you should know about Unauthorized Retailers of Scorch Torch®:
Unfortunately from time to time, Scorch Torch® products are sold by unauthorized companies that were not purchased directly from Scorch Torch®. Products sold by unauthorized dealers are often:
- Counterfeit products not produced by Scorch Torch®
- Damaged, defective, or previously used products
- Purchased on a “grey” market from other countries and illegally sold in the US
Any products sold by unauthorized dealers are not entitled to our Scorch Torch® Warranty coverage. To protect yourself as a consumer from these companies, make sure to purchase your Scorch Torch® from one of the previous mentioned authorized online retailers.